Contact OCRA

The OCRA committee is composed of eight volunteer residents who look after specific areas such as building management & cleaning, security, major works, the OCRA newsletter, membership & website, finance and the communal garden.

To contact us, please write us at member@oakwoodcourt.org and our membership manager will point you to the correct committee member.

Only OCRA Members can view a OCRA Committee Members Role & Contact Detail

Oakwood Court - Main Contact

Please see below main contact details for the Oakwood Court development, and a list of relevant contacts for particular issues.

To ensure that the works are carried out in a reasonable timeframe, please make sure that you contact the correct person.

Please note that if you contact the wrong person, there may be delays in having the issue investigated and resolved.

Click here for Oakwood Court Residents Handbook

DBS – Porters/Security/Cleaners

Supervisor (Zrrobhertts):     7:30am – 7:30pm Monday to Friday
Tel:         020 7602 2112 (24 hour)
Email:     porter@oakwoodcourt.org (Copy forwarded to Manager)

  • General Portage enquiries and assistance
  • Faults in common parts ( lifts, lights, cleaning, decoration, items in common parts)
  • Security issues (Fobs, front/back doors, gates, roof, entry phone, suspicious activity)
  • Parcels/Deliveries/Key holding
  • Leaks from properties & outside areas
  • Communal heating, hot water & cold water issues also drains.
  • Pest control
  • Rubbish & recycling bags
  • BBQ Hire
  • Contractors on site
  • Switch on/off heating/hot water
  • TV/Satellite (Call directly Class A Satellite directly on 0808 108 5661)

House Manager (Mr Brian Bracknell)
Tel:         020 7610 5465 / 07768 161 775
Email:     BBracknell@dbservices.co.uk

  • Complaints about the porters
  • Complaints about contractors
  • Noise issues
  • Garden Hire and Key

Management Agent Office - Freshwater   9:15 – 17:00 Monday to Friday

Management Surveyor Oakwood Court - Mr Tom P. Chapman (MIRPM)

Tel:         020 7602 6611
Email:     tom.chapman@highdorn.co.uk

  • Complaints about DBS Manager/Porters
  • Lease issues
  • Alteration & Licenses
  • Major Works & Service charge comments/observations
  • Insurance Claims

Leaseholder Accounts – Ms Vicky Hawkins (AIRPM)

Tel:        020 7602 6611
Email:     vicky.hawkins@highdorn.co.uk

  • Service charge payments & questions

Freshwater Insurance Department

Tel:     020 7242 0514

  • Following up insurance claims

Utilities Emergency

    

Gas Emergency number

 0800 111 999

London Electricity Emergency 

 0845 600 0102

Thames Water (24 hours) 

 0845 9200 800